GoodCarers

Privacy Policy

GoodCarers • Effective 1 July 2025

Care Loops Pty Ltd (ABN 22 681 793 108), trading as GoodCarers ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Company Details

Entity Name

Care Loops Pty Ltd (trading as Good Carers)

ABN

22 681 793 108

Registered Address

81-83 Campbell St, Surry Hills NSW 2010

Privacy Inquiries

hello@goodcarers.com.au

2. Age Restriction

Our platform is only available to individuals aged 18 years and over. By using this website or platform, you confirm that you are at least 18 years old. We do not knowingly collect or store personal information from individuals under 18.

3. Information We Collect

We collect the following personal information directly from you when you use our website/platform:

• Name
• Gender
• Email address
• Phone number
• Location
• Residency status
• Profile photo
• Work history
• Education
• Skills
• Licences and certifications
• Languages spoken
• References

We may also collect technical and usage data via cookies or similar technologies (subject to your browser settings).

4. How We Use Your Information

We use your personal information for the following purposes:

Primary Services

  • • Generate AI-powered resumes and cover letters
  • • Conduct analytics to improve our services
  • • Marketing purposes

Third Party Sharing

  • • Employers and recruiters
  • • Training providers
  • • Marketing or research partners

5. AI Limitations

Our resume and cover letter generation tools use artificial intelligence (AI). While we strive for high-quality outputs, AI-generated content may contain errors, inaccuracies, or unintended bias.

You are responsible for reviewing and verifying any content generated before using it for job applications or professional purposes.

We do not guarantee that AI-generated content will meet the requirements or expectations of any particular employer or industry.

6. Data Sharing and Overseas Disclosure

We may share your personal information with:

  • • Employers or recruiters
  • • Training providers
  • • Marketing partners or research partners

We use third-party service providers located in Australia and overseas.

7. Data Storage and Security

Your information is stored securely using cloud infrastructure provided by third parties in both Australia and overseas.

We implement reasonable safeguards to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission or storage system is completely secure.

8. Your Rights

You have the right to:

  • • Access your personal information
  • • Request corrections to your data
  • • Request deletion of your data

To exercise these rights, please contact us at hello@goodcarers.com.au. We may require proof of identity before fulfilling such requests.

9. Cookies and Tracking

Our platform may use cookies or similar technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this document. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email

hello@goodcarers.com.au

Mail

81-83 Campbell St, Surry Hills NSW 2010